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Privacy Policy

Privacy Policy

Effective Date: July 9, 2025

1. Information We Collect

We may collect the following information when you visit our website or interact with us:

  • Name, email, and phone number (when you submit a form)
  • Property details (like your resort, purchase year, fees)
  • IP address and browser type (for security and analytics)
  • Communication preferences

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries or requests
  • Provide legal or CPA-related services for timeshare exit and tax matters
  • Improve website performance and user experience
  • Send updates, offers, and educational resources (only if you opt in)

3. How We Protect Your Data

We use industry-standard security measures to protect your data. Your information is never sold or shared with third-party marketers. Only authorized team members and service providers (like email tools or analytics platforms) may access your information to help us serve you better.

4. Your Choices

  • Opt-Out: You can unsubscribe from our emails at any time using the link at the bottom of each message.
  • Access or Delete Data: Email us at Admin@ownerreliefprogram.com to request a copy of your data or to delete it.

SMS Communication

If you opt in to receive text messages, we’ll only use your mobile number to send service-related updates. Message frequency may vary. You can opt out anytime by replying "STOP." Message and data rates may apply.

Your Rights

You have the right to:

  • Request access or corrections to your data
  • Withdraw consent for marketing
  • Request deletion of your personal information

Data Retention

We retain your data only as long as needed to fulfill our services, legal obligations, and support operations. Usage data is generally retained for internal performance analysis.

Cookies

We use cookies to optimize performance and improve your experience. You can disable cookies in your browser settings, but some features may not work properly.

Children’s Privacy

Our services are not intended for children under 18. If we learn that we’ve collected personal information from a minor, we will delete it immediately.

Third-Party Tools

We may use services like Calendly, Stripe, and analytics tools that process data under their own privacy policies.

California (CCPA) & GDPR Rights

If you're a resident of California or the European Economic Area, you may have additional rights. To request access, correction, or deletion of your data, please contact us below.

Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here with the updated effective date.

Contact Us

If you have questions or would like to make a privacy-related request, contact us at: